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PRIVACY POLICY 

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frances@mindfullyhappy.com

Frances Trussell of Mindfully Happy understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who undergoes training or therapy with us or who visits our websites, www.mindfullyhappy.com and www.franccestrussell.com (“Our Sites”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please note we do not use ‘Cookies’ on our Website. We don't share your data with any third parties. 

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur when you submit your information on our website or by email. If you do not accept and agree with this Privacy Policy, please ‘unsubscribe’ at the bottom of a recent email from us or email us directly frances@mindfullyhappy.com

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

 “personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”);
“We/Us/Our” means Mindfully Happy, whose registered and main trading address is 234 Walton Road, East Molesey, KT8 0HR

 
 2. Information About Us

a. Our Site is owned and operated by means Mindfully Happy, whose registered and main trading address is 234 Walton Road, East Molesey, KT8 0HR
 

b. We are regulated by Information Commission’s Office.

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site and Registration Forms. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

a. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

The right to be informed about Our collection and use of personal data;
The right of access to the personal data We hold about you (see section 12);
The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 13);
The right to restrict (i.e. prevent) the processing of your personal data;
The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
The right to object to Us using your personal data for particular purposes; and
Rights with respect to automated decision making and profiling.

b. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

c. For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

5. What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data

name;
contact information such as email addresses and telephone numbers;
If you fill in an online or in-person form prior to a course, consultation or treatment, other information such as your date of birth, postal address health history will be collected.

 

6. How Do We Use Your Data?

a. All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.

b. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

Supplying Our services to you
Replying to emails from you;
Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by selecting the email unsubscribe link);

c. You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

d. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):

Customer order data for HMRC audits, seven years.
Customer health data for no longer than seven years after last consultation.

 

7. How and Where Do We Store Your Data?

a. We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.

b. Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

8. Do We Share Your Data?

a. Subject to section 8.b, We will not share any of your data with any third parties for any purposes.

b. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.

We will take all reasonable steps to ensure that your data is treated as safely and securely as it should be through use of GoDaddyWebmail.

9. How Can You Control Your Data?

a. In addition to your rights under the GDPR, set out in section 4, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details).

11. Your Right to Withhold Information

a. You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

12. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable, and We will provide any and all information in response to your request free of charge. Please contact Us for more details using the contact details below in section 14.

13. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at frances@mindfullyhappy.com or by post 234 Walton Road, East Molesey, KT8 0HR, United Kingdom. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).

14. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Last updated 20th May, 2018.Frances Trussell of Mindfully Happy understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who undergoes training or therapy with us or who visits our websites, www.mindfullyhappy.com and www.franccestrussell.com (“Our Sites”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please note we do not use ‘Cookies’ on our Website.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur when you submit your information on our website or by email. If you do not accept and agree with this Privacy Policy, please ‘unsubscribe’ at the bottom of a recent email from us or email us directly frances@mindfullyhappy.com

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

 “personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”);
“We/Us/Our” means Mindfully Happy, whose registered and main trading address is 234 Walton Road, East Molesey, KT8 0HR

 

                                    2. Information About Us

a. Our Site is owned and operated by means Mindfully Happy, whose registered and main trading address is 234 Walton Road, East Molesey, KT8 0HR
 

b. We are regulated by Information Commission’s Office.

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site and Registration Forms. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

a. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

The right to be informed about Our collection and use of personal data;
The right of access to the personal data We hold about you (see section 12);
The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 13);
The right to restrict (i.e. prevent) the processing of your personal data;
The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
The right to object to Us using your personal data for particular purposes; and
Rights with respect to automated decision making and profiling.

b. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

c. For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

5. What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data

name;
contact information such as email addresses and telephone numbers;
If you fill in an online or in-person form prior to a course, consultation or treatment, other information such as your date of birth, postal address health history will be collected.

 

6. How Do We Use Your Data?

a. All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.

b. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

Supplying Our services to you
Replying to emails from you;
Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by selecting the email unsubscribe link);

c. You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

d. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):

Customer order data for HMRC audits, seven years.
Customer health data for no longer than seven years after last consultation.

 

7. How and Where Do We Store Your Data?

a. We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.

b. Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

8. Do We Share Your Data?

a. Subject to section 8.b, We will not share any of your data with any third parties for any purposes.

b. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.

We will take all reasonable steps to ensure that your data is treated as safely and securely as it should be through use of GoDaddyWebmail.

9. How Can You Control Your Data?

a. In addition to your rights under the GDPR, set out in section 4, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details).

11. Your Right to Withhold Information

a. You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

12. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable, and We will provide any and all information in response to your request free of charge. Please contact Us for more details using the contact details below in section 14.

13. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at frances@mindfullyhappy.com or by post 234 Walton Road, East Molesey, KT8 0HR, United Kingdom. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).

14. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Last updated 20th May, 2018.